Skip to content
English
  • There are no suggestions because the search field is empty.

Managing Chromebook Settings in the Portal

Chromebooks in the Portal function similarly to Computers, but they have their own check-in behavior and panic settings. This guide walks you through how to manage them.

1. Navigating to Your Chromebooks

  1. Log in to the 911Cellular Portal.

  2. On the left-hand menu, select Manage Devices > Chromebooks.

Screenshot 2025-11-11 at 10.03.25 AM

Once a Chromebook completes a check-in with a matching BSSID, it will appear in this list along with its last known zone and check-in details.

2. Understanding Chromebook Check-In Logic

As long as the device connects to a network whose BSSID is tied to your institution:

  • It will check in with the Portal

  • It will update its zone

  • It will receive new instructions and configuration

  • It can send a panic alert (if Panic Enabled)

Screenshot 2025-11-19 at 1.40.14 PM
 

3. Choosing Which Chromebooks Should Be “Panic Enabled”

Most Organizations prefer that only certain Chromebooks are allowed to trigger panic alerts—typically those assigned to staff or designated support roles.

To configure this:

  1. In the Chromebooks list, select a device.

  2. Locate the Panic Enabled toggle.

  3. Turn Panic Enabled ON for any Chromebook whose user should be able to initiate an alert.


4. Panic Logic: Chromebook vs. Computer Panic Button (CPB)

Chromebooks work very similarly to the Computer Panic Button (CPB). They use the same incident types, follow the same notification routing, and rely on the same configuration areas in the Portal. This guide walks you through how they appear in the system, how they check in, and how to configure panic settings for your organization.

Chromebooks inherit their configuration from Shared Configuration, including incident types.
If Enabled on Computers is toggled ON, they use the same incident types used for Computer Panic Button activations.

Screenshot 2025-11-19 at 12.26.06 PM

Under Methods of Sending, Chromebooks must be treated as a Computer.

This ensures that panic notifications from Chromebooks follow the same workflow and notification paths as CPB.

Screenshot 2025-11-19 at 12.48.50 PM

 

Finally, select the zone the Chromebook will be in and assign the appropriate recipient groups.

Screenshot 2025-11-19 at 12.51.17 PM

 

 

 

Your Chromebook settings are now saved, and the device will follow your organization’s notification rules moving forward.