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What Phone Numbers Will I Receive Texts/Calls (last updated 1/22/26) From?

Find out which phone numbers you can expect to see as a Notification Recipient or Emergency Response Team Member

Voice Calling

Voice calls from our system will be delivered through one of the following 4 phone numbers.  Our system rotates between these numbers to ensure our calling rate is optimal

  • (855) 692-1591
  • (844) 866-4014
  • (833) 330-2158
  • (866) 318-1306

SMS/Text

SMS/Text messages will almost always be delivered from our 5-digit shortcode: 588-43

The following exceptions apply:

  • If your institution registered a Non-Emergency text number, an assigned 10-digit number will be used for non-emergency texts
  • If your institution is outside of the USA/Canada, texts will be delivered from an international 10-digit number