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      Update Wireless Panic Button Firmware

      To update Wireless Panic Button firmware,

      1. Open Settings → Applications → Wireless Panic Buttons.

      2. In the Firmware row, click Release to publish the latest version.

      Screenshot 2025-10-07 at 11.56.18 AM

      3. Devices install the latest build on their next check-in.

      Monitor progress

      1. Open Manage Devices → Wireless Panic Buttons and watch the Firmware Version column.          Versions will change to the new number (e.g., 2.4.0) as each device checks in.

      Screenshot 2025-10-06 at 12.15.27 PM

      If versions don’t change,

      Rule out common blockers:

        • Device not Active or hasn’t checked in recently → it’s offline; restore connectivity.

        • Check flag status: blue flag icon next to the version = update is pending; it will flip after the device checks in.

        • Low/critical battery → charge/replace, then recheck.

      Devices follow your configured intervals (see Standard/Stationary Device Sleep Time in Settings>Applications>Wireless Panic Buttons). If Stationary is set to ~24 hours, it can take up to a day.

      image-Oct-08-2025-03-45-56-4339-PM

      Still stuck after a fresh check-in?

      Reach out to support@911cellular.com with the device name + MAC and we’ll work with you to troubleshoot.