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911Cellular
911Cellular
Welcome to the 911Cellular Knowledge Center
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Knowledge Center
Portal Configurations
Portal Configurations
Using Secure File Transfer Protocol (SFTP)
When Should I use Drill Mode vs Test Mode
Test Mode vs. Drill Mode: Which Should I Use?
What is the Emergency Response Team?
What are Dispatcher Assets?
Customize Audio on Panic, Tips, and Safety Timer
What is a "Special Attention?"
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Access to Portal
What Role Should I Assign To A Portal User?
Branding
What Branding Opportunities Exist?
How do I customize the 'From' Email Address
Login and Security
Does the Portal Support 2 Factor Authentication?
How Do Users Change Their Portal Password?
Portal Users Not Receiving Email Invite, What Can Be Done?
How Do System Users Reset Passwords?
Portal SSO Options
Incident Types
How do I Force Dispatchers/Operators to Enter a Resolution Before Archiving Calls?
How are Incident Types Configured?
How Are Incident Types Displayed To End Users?
What Happens If End Users Don't Select an Incident Type?
How to Configure Incident Type Phone Numbers
Dispatcher Software
What is the 911Cellular Dispatcher Application?
How to Log Into 911Cellular Dispatcher App (SSO)
E911
What is E911 Calling?
Security Zones
What are Security Zones?
passwords
Can Users Passwords be Manually Assigned?
Security Camera
Why Can’t I See a Security Camera Feed in the Dispatcher View?
911Cellular Security Camera Configuration and Setup
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