This article details the available roles that can be assigned to your Portal Users.
System Administrators have the ability to add/edit users to the backend of the system. Every Portal User needs to be assigned a specific role, which determines the features and configurations they can access. The available roles include:
- Admin-Admins have control over all functions of the portal.
- Zone Admin-Zone Admins have control over all functions pertaining to their assigned Zone Access.
- Operator-Operators have control over all Dispatcher and Communicator functions, which include Emergency Calls, Incoming Tips, Send Notifications and Analytics within the scope of their assigned Zone Access.
- Communicator-Communicators can utilize the Send Notifications and Analytics functions within the scope of their assigned Zone Access.
- Dispatcher-Dispatchers can utilize the Emergency Calls, Incoming Tips and Analytics functions within the scope of their assigned Zone Access.
Portal Users can be added/managed on the Manage Portal Users URL.
In addition to a role, each Portal User needs to be assigned to a Security Zone, which dictates the zones a Portal User can operate within. For more details about a Security Zones, click here: Manage Security Zones.