Configurations Explained - Computer Panic Button

This article provides a comprehensive review of each configuration and its significance, diving into more detail for a better understanding.

Configurations:

System administrators can access the Computer Panic Button configuration list by visiting this URL: Computer Panic Button configurations. 

WiFi User Prompt: 

If this setting is enabled, end users will have the option to participate in the process of naming access points. When an end user's computer detects an access point that exists in your production environment but not in the 911Cellular system, the user will be prompted to assign a location to that access point. The prompt will look like this:

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As you can see, the prompt contains a list of pre-defined locations, this list is an exact match of the Security Zone structure (for more information about Security Zones, check out this article: All About Security Zones).

Important note: end users will only see this prompt if the access point unknown to the 911Cellular system has the strongest signal strength in relation to that computer. 

Lockscreen Enabled: 

If this setting is enabled, end users can use the keyboard hotkeys to trigger an alert from the Windows Lock Screen (this feature only works on Windows PCs). 

Important note: even if this setting is enabled, end users cannot trigger an alert unless a user is logged into the computer. In other words, this feature will not function if a user boots their computer and never logs in. 

Phone Prompt User:

If this setting is enabled, end users will be prompted (in other words, they're receive a popup) asking them to enter the best number to reach them at should they trigger an alert and need help. This number is transmitted to the Portal when an alert is triggered.

Video Enabled:

If this setting is enabled, the Computer Panic Button software will stream video from the end users computer to the 911Cellular Portal. The duration of the stream is also a configuration that can be set by System Administrators.

Video Duration:

The length of time (in seconds) after an alert has been activated that a computers camera will capture and transmit video to the Portal. 

Audio Enabled:

 If this setting is enabled, the Computer Panic Button software will stream audio from the end users computer to the 911Cellular Portal. The duration of audio capture is equal to the video duration. 

Countdown Enabled: 

If toggled on, alerts will be sent to the Portal after the designated amount of time elapses, even if the end user doesn't identify an incident type. If disabled, end users must select an incident type, and/or click an additional button before the alert is sent. 

Countdown Timer: 

If 'Countdown Enabled' is active, the Countdown Timer configuration allows system Admins to specify how long the system will wait to send an alert after the system is triggered. For example, if the Countdown Timer configuration is set to 10 seconds, the end user will have 10 seconds after triggering an alert to either cancel to alert or select an incident type. 

Computer Panic Button Hotkey Activation:

This configuration determines the keyboard hotkeys for your organization. The hotkeys selected here apply to all computers within your organization. To edit hotkeys, click the pen and pad icon.

Screen Takeover Header Image: 

If you're using the application to send alerts to the foreground of computers, and wish to brand the alert, upload the image of your choice. Note: Images need to be 80px by 320px.