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What is the Emergency Response Team?

This article contains information about the 911Cellular Emergency Response Team and how to easily to set up ERT for your organization

Members of the Emergency Response Team (ERT) will receive important information, such as location data, through a text or automated call when a panic button is activated within their designated Security Zone. By assigning ERT members, you can ensure that crucial and potentially life-saving details are quickly directed to those who can respond promptly, even if there are no dispatchers available within your organization at that moment.

To manage your Emergency Response Team, navigate to Settings>Applications>Shared Configuration>Emergency Response Team.

Once added, you can easily enable or disable an Emergency Response Team member by using the toggle switch on the Emergency Response Team list. 

You also have the option to establish a Weekly Schedule for each ERT member. If no schedule is set for a team member, they will receive messages at all times.

Related Guides

How to add new ERT members

How to setup weekly schedules for ERT members