This article explains why it's important to whitelist your organizations SSIDs and how to do it.
To ensure the effective configuration of your Computer Panic Button software, it is crucial to create a whitelist of the SSIDs that devices within your organization connect to.
Why is this step important?
The Computer Panic Button will only send alerts to the portal if the devices connected to WiFi are using an SSID that has been added to the whitelist.
This feature ensures that the Computer Panic Button only sends alerts to the portal when devices are connected to WiFi networks that have been approved and added to the whitelist. By doing so, it prevents remote workers from triggering alerts while they are far away from your physical properties, thus ensuring that alerts are only sent when necessary.
What happens if users trigger an alert while connected to WiFi from a network that's not been whitelisted?
If the user triggers an alert while connected to a WiFi network that has not been whitelisted, they will receive a pop-up notification indicating that their location is not recognized. In this situation, they will be encouraged to dial 911 for immediate emergency assistance.
Who can whitelist SSIDs?
System Administrators can whitelist SSIDs from within the 911Cellular portal. An unlimited amount of SSIDs can be whitelisted. Whitelist SSIDs. It's important to note that the whitelist IS case sensitive. As well, the Computer Panic Button software needs to be reinstalled and/or restarted after you add a new SSID, so that the list can update within the application.